Hi Alexandra,

I believe that this question type from our question library is what you are looking for:

https://sawtoothsoftware.com/resources/question-library/net-promoter-score

If you haven't used the Net Promoter Score question type before or the better lighthouse library then I can walk you through how you can set this up.

First, you will have to download the Better Lighthouse Library and the Net Promoter Score question from the links below:

Better Lighthouse Library

https://sawtoothsoftware.com/resources/question-library/better-lighthouse-library

Net Promoter Score

https://sawtoothsoftware.com/resources/question-library/net-promoter-score

Then place the Better Lighthouse Library and Net Promoter Score question folders inside the My Library folder within your Sawtooth software folder (Please ensure that you take them out of their .zip folders first).

Once you have done this, you will have to add the better lighthouse library as a question to your survey in Lighthouse by clicking \"Add\" (as you would do to add any normal question to your survey) and selecting “My Library” and then choosing it.

Then after clicking on the better lighthouse library question, you must copy all of the code inside the fotter and paste it into the HTML head which you should be able to find in the survey settings.

Then on the security tab of the survey settings we have to enable the custom security headers and then subsequently we must make some changes to the code inside it depending on which version of lighthouse you are using, bellow are the changes you must make depending on the version you are on:

In versions 9.12.0 through 9.15.0, look for default-src 'self' 'unsafe-inline' and replace that with default-src 'self' 'unsafe-inline' 'unsafe-eval'.
In version 9.15.2 and above, look for 'strict-dynamic' and replace that with 'strict-dynamic' 'unsafe-eval'.

Once you have done all of this, you will just have to click “Add”, then “My Library”, select the NPS question, and add it.

To edit the question you can simply follow the instructions on the footer of the page and the instructions on the download page for the question.

Hope this helps!

NPS Select question - horizontal instead of vertical